Files
marketingskills/tools/integrations/customer-io.md
Corey Haines edcc34aa6d feat: add marketing tools registry for agent discovery
Create centralized tools/ directory with REGISTRY.md index and 29
integration guides covering analytics, SEO, CRM, payments, referral,
email, ads, automation, and commerce platforms.

Each guide includes API endpoints, authentication, common operations,
and links to relevant skills. Updated AGENTS.md and key skills
(referral-program, analytics-tracking, email-sequence, paid-ads)
with tool integration references.

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-26 18:33:51 -08:00

188 lines
3.2 KiB
Markdown

# Customer.io
Behavior-based messaging platform for email, push, SMS, and in-app.
## Capabilities
| Integration | Available | Notes |
|-------------|-----------|-------|
| API | ✓ | Track API, App API, Journeys API |
| MCP | - | Not available |
| CLI | - | Not available |
| SDK | ✓ | JavaScript, iOS, Android, Ruby, Python |
## Authentication
- **Track API**: Site ID + API Key (Basic auth)
- **App API**: Bearer token
- **Header**: `Authorization: Basic {base64(site_id:api_key)}`
## Common Agent Operations
### Identify customer
```bash
PUT https://track.customer.io/api/v1/customers/{customer_id}
Authorization: Basic {base64(site_id:api_key)}
{
"email": "user@example.com",
"created_at": 1705312800,
"first_name": "John",
"plan": "pro"
}
```
### Track event
```bash
POST https://track.customer.io/api/v1/customers/{customer_id}/events
Authorization: Basic {base64(site_id:api_key)}
{
"name": "purchase",
"data": {
"product": "Pro Plan",
"amount": 99
}
}
```
### Track anonymous event
```bash
POST https://track.customer.io/api/v1/events
Authorization: Basic {base64(site_id:api_key)}
{
"name": "page_viewed",
"data": {
"page": "/pricing"
},
"anonymous_id": "anon_123"
}
```
### Delete customer
```bash
DELETE https://track.customer.io/api/v1/customers/{customer_id}
Authorization: Basic {base64(site_id:api_key)}
```
### Get customer (App API)
```bash
GET https://api.customer.io/v1/customers/{customer_id}/attributes
Authorization: Bearer {app_api_key}
```
### List campaigns
```bash
GET https://api.customer.io/v1/campaigns
Authorization: Bearer {app_api_key}
```
### Get campaign metrics
```bash
GET https://api.customer.io/v1/campaigns/{campaign_id}/metrics
Authorization: Bearer {app_api_key}
```
### Trigger broadcast
```bash
POST https://api.customer.io/v1/campaigns/{campaign_id}/triggers
Authorization: Bearer {app_api_key}
{
"emails": ["user@example.com"],
"data": {
"coupon_code": "SAVE20"
}
}
```
### Send transactional email
```bash
POST https://api.customer.io/v1/send/email
Authorization: Bearer {app_api_key}
{
"transactional_message_id": "1",
"to": "user@example.com",
"identifiers": {
"id": "user_123"
},
"message_data": {
"order_id": "ORD-456"
}
}
```
## JavaScript SDK
```javascript
// Initialize
_cio.identify({
id: 'user_123',
email: 'user@example.com',
created_at: 1705312800,
plan: 'pro'
});
// Track event
_cio.track('purchase', {
product: 'Pro Plan',
amount: 99
});
// Track page view
_cio.page();
```
## Key Concepts
- **People** - Customers and leads
- **Segments** - Dynamic groups based on attributes/behavior
- **Campaigns** - Automated message sequences
- **Broadcasts** - One-time sends
- **Transactional** - Triggered messages
## Attribute Types
- Standard: `email`, `created_at`, `unsubscribed`
- Custom: Any key you define
- Computed: Aggregations from events
## When to Use
- Behavior-based email automation
- Multi-channel messaging (email, push, SMS)
- Onboarding sequences
- Re-engagement campaigns
- Transactional messages
## Rate Limits
- Track API: 100 requests/second
- App API: 10 requests/second
## Relevant Skills
- email-sequence
- onboarding-cro
- analytics-tracking