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110 lines
3.3 KiB
Markdown
110 lines
3.3 KiB
Markdown
---
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name: observe-whatsapp
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description: "Observe and troubleshoot WhatsApp in Kapso: debug message delivery, inspect webhook deliveries/retries, triage API errors, and run health checks. Use when investigating production issues, message failures, or webhook delivery problems."
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source: "https://github.com/gokapso/agent-skills/tree/master/skills/observe-whatsapp"
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risk: safe
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---
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# Observe WhatsApp
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## When to use
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Use this skill for operational diagnostics: message delivery investigation, webhook delivery debugging, error triage, and WhatsApp health checks.
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## Setup
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Env vars:
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- `KAPSO_API_BASE_URL` (host only, no `/platform/v1`)
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- `KAPSO_API_KEY`
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## How to
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### Investigate message delivery
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1. List messages: `node scripts/messages.js --phone-number-id <id>`
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2. Inspect message: `node scripts/message-details.js --message-id <id>`
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3. Find conversation: `node scripts/lookup-conversation.js --phone-number <e164>`
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### Triage errors
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1. Message errors: `node scripts/errors.js`
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2. API logs: `node scripts/api-logs.js`
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3. Webhook deliveries: `node scripts/webhook-deliveries.js`
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### Run health checks
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1. Project overview: `node scripts/overview.js`
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2. Phone number health: `node scripts/whatsapp-health.js --phone-number-id <id>`
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## Scripts
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### Messages
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| Script | Purpose |
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|--------|---------|
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| `messages.js` | List messages |
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| `message-details.js` | Get message details |
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| `lookup-conversation.js` | Find conversation by phone or ID |
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### Errors and logs
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| Script | Purpose |
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|--------|---------|
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| `errors.js` | List message errors |
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| `api-logs.js` | List external API logs |
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| `webhook-deliveries.js` | List webhook delivery attempts |
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### Health
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| Script | Purpose |
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|--------|---------|
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| `overview.js` | Project overview |
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| `whatsapp-health.js` | Phone number health check |
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### OpenAPI
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| Script | Purpose |
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|--------|---------|
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| `openapi-explore.mjs` | Explore OpenAPI (search/op/schema/where) |
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Install deps (once):
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```bash
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npm i
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```
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Examples:
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```bash
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node scripts/openapi-explore.mjs --spec platform search "webhook deliveries"
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node scripts/openapi-explore.mjs --spec platform op listWebhookDeliveries
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node scripts/openapi-explore.mjs --spec platform schema WebhookDelivery
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```
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## Notes
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- For webhook setup (create/update/delete, signature verification, event types), use `integrate-whatsapp`.
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## References
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- [references/message-debugging-reference.md](references/message-debugging-reference.md) - Message debugging guide
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- [references/triage-reference.md](references/triage-reference.md) - Error triage guide
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- [references/health-reference.md](references/health-reference.md) - Health check guide
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## Related skills
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- `integrate-whatsapp` - Onboarding, webhooks, messaging, templates, flows
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- `automate-whatsapp` - Workflows, agents, and automations
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<!-- FILEMAP:BEGIN -->
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```text
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[observe-whatsapp file map]|root: .
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|.:{package.json,SKILL.md}
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|assets:{health-example.json,message-debugging-example.json,triage-example.json}
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|references:{health-reference.md,message-debugging-reference.md,triage-reference.md}
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|scripts:{api-logs.js,errors.js,lookup-conversation.js,message-details.js,messages.js,openapi-explore.mjs,overview.js,webhook-deliveries.js,whatsapp-health.js}
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|scripts/lib/messages:{args.js,kapso-api.js}
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|scripts/lib/status:{args.js,kapso-api.js}
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|scripts/lib/triage:{args.js,kapso-api.js}
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```
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<!-- FILEMAP:END -->
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