Add Mention Me (AI-powered referral marketing platform) to the referral program tools list. Closes #2 Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
3.8 KiB
3.8 KiB
Affiliate Program Design
Detailed guidance for building and managing affiliate programs.
Commission Structures
Percentage of sale:
- Standard: 10-30% of first sale or first year
- Works for: E-commerce, SaaS with clear pricing
- Example: "Earn 25% of every sale you refer"
Flat fee per action:
- Standard: $5-500 depending on value
- Works for: Lead gen, trials, freemium
- Example: "$50 for every qualified demo"
Recurring commission:
- Standard: 10-25% of recurring revenue
- Works for: Subscription products
- Example: "20% of subscription for 12 months"
Tiered commission:
- Works for: Motivating high performers
- Example: "20% for 1-10 sales, 25% for 11-25, 30% for 26+"
Cookie Duration
How long after click does affiliate get credit?
| Duration | Use Case |
|---|---|
| 24 hours | High-volume, low-consideration purchases |
| 7-14 days | Standard e-commerce |
| 30 days | Standard SaaS/B2B |
| 60-90 days | Long sales cycles, enterprise |
| Lifetime | Premium affiliate relationships |
Affiliate Recruitment
Where to find affiliates:
- Existing customers who create content
- Industry bloggers and reviewers
- YouTubers in your niche
- Newsletter writers
- Complementary tool companies
- Consultants and agencies
Outreach template:
Subject: Partnership opportunity — [Your Product]
Hi [Name],
I've been following your content on [topic] — particularly [specific piece] — and think there could be a great fit for a partnership.
[Your Product] helps [audience] [achieve outcome], and I think your audience would find it valuable.
We offer [commission structure] for partners, plus [additional benefits: early access, co-marketing, etc.].
Would you be open to learning more?
[Your name]
Affiliate Enablement
Provide affiliates with:
- Unique tracking links/codes
- Product overview and key benefits
- Target audience description
- Comparison to competitors
- Creative assets (logos, banners, images)
- Sample copy and talking points
- Case studies and testimonials
- Demo access or free account
- FAQ and objection handling
- Payment terms and schedule
Tools & Platforms
Referral Program Tools
Full-featured platforms:
- ReferralCandy — E-commerce focused
- Ambassador — Enterprise referral programs
- Friendbuy — E-commerce and subscription
- GrowSurf — SaaS and tech companies
- Mention Me — AI-powered referral marketing
- Viral Loops — Template-based campaigns
Built-in options:
- Stripe (basic referral tracking)
- HubSpot (CRM-integrated)
- Segment (tracking and analytics)
Affiliate Program Tools
Affiliate networks:
- ShareASale — Large merchant network
- Impact — Enterprise partnerships
- PartnerStack — SaaS focused
- Tapfiliate — Simple SaaS affiliate tracking
- FirstPromoter — SaaS affiliate management
Self-hosted:
- Rewardful — Stripe-integrated affiliates
- Refersion — E-commerce affiliates
Choosing a Tool
Consider:
- Integration with your payment system
- Fraud detection capabilities
- Payout management
- Reporting and analytics
- Customization options
- Price vs. program scale
Fraud Prevention
Common Referral Fraud
- Self-referrals (creating fake accounts)
- Referral rings (groups referring each other)
- Coupon sites posting referral codes
- Fake email addresses
- VPN/device spoofing
Prevention Measures
Technical:
- Email verification required
- Device fingerprinting
- IP address monitoring
- Delayed reward payout (after activation)
- Minimum activity threshold
Policy:
- Clear terms of service
- Maximum referrals per period
- Reward clawback for refunds/chargebacks
- Manual review for suspicious patterns
Structural:
- Require referred user to take meaningful action
- Cap lifetime rewards
- Pay rewards in product credit (less attractive to fraudsters)